Defamation
and Free Speech in the OCAU Forums
18-Jun-01 - Article by: James "Agg"
Rolfe
Remember: I
am not a lawyer and this is NOT legal advice!
We recently faced a serious problem
in which some people claimed that they may have been defamed by
comments which were posted by some other people on the OCAU forums.
Despite the fact that we made it very clear in the site documentation
that OCAU are not responsible for comments made by other people
and indeed there is a section of the Broadcasting Services Act
which seems specifically designed to protect Internet Content
Hosts in our situation, they were threatening to sue us and forced
us to obtain legal advice. This is a serious concern (and expense)
for the operators of this website - and one reason why the OCAU
forums have been down for so long.
The forums were one of the driving
forces behind OCAU and we want to bring them back to their former
glory. However, we won't do this unless people recognise and adhere
to a few basic standards when posting comments on the OCAU forums.
- We have never and will not be
censoring the forums or monitoring every post that appears. To
check all messages is impossible for the people that run OCAU
given the sheer volume of messages that appear almost constantly.
Further, as we are not lawyers, we cannot reasonably be expected
to know which messages are legally appropriate and which are
not. In the majority of cases, there will be no way for us to
tell if a message is comprised of entirely factual statements.
Deleting all messages that are negative in any way would be a
severe infringement upon the free expression of our contributors.
Therefore, OCAU will in no way take any responsibility for comments
you make on these forums.
- You are personally responsible
for what you say on these forums.
If you post a comment that might be defamatory, expect that someone
will sue you personally for defamation! Think: Do you
want to lose everything you own/ your parent's house over a comment
you made on these forums?
- If you post a message about
someone and they think that it may be defamatory, we will happily
and fully comply with any court order requiring us to hand over
everything we know about you and that post. If we didn't, we
would likely be found in contempt of court which carries severe
penalties including imprisonment - so don't think for a second
we won't hand over any and all info we have. Remember, you are
not anonymous on these forums! We log your IP address and connection
time and if a court requires us to reveal that information, it
can be used to link you to your ISP (they know who you really
are).
- So what is defamation
and what about free speech?
- These forums are hosted in Australia
and there is no "right of freedom of speech" in Australia
(except in relation to political speech: ie. comments about politicians
and political parties). So forget everything you've seen on American
legal dramas on TV - it just doesn't apply in Australia.
- Basically, you can be sued for
defamation if you write a post that could lead a reasonable person
to have a lower opinion of the reputation or honour of the person
whom you are talking about in that post. Eg: Do NOT say that
[Mr X/Company Y] is a liar, a thief, a cheat, a criminal, a scumbag,
they ripped me off, they suck, they are dodgy, etc - anything
you say must be based on facts you can prove in court.
- You are allowed to post messages
which contain statements which you can prove in court are true.
Therefore, we suggest that if you have critical or negative comments
to make about a person, a product or a supplier, you limit your
comments to a strict factual description of what happened. Eg:
I ordered [insert product] from [insert name of person/store].
It [arrived broken/ never arrived/ wasn't what I ordered]. I
have contacted them but received [no response/ unsatisfactory
service]. Based upon this experience, I will not order from them
in the future. Bear in mind that as per point 5 this is not
legal advice - if you are considering posting a critical comment
you should seek legal advice first. We take no responsibility
for you relying on this statement. It is provided merely to alert
you to the issue of defamation when criticising vendors. Use
it at your own risk!
- If you are concerned that a
message that you are considering posting to the OCAU forums may
be defamatory in any way, you MUST seek your own legal advice
before posting it on the forums. Don't ask us whether it would
be defamatory or not - we are not lawyers!
- Think twice before you post
a message. A defamatory message starts doing damage the instant
it is posted.
- If you are in any doubt, don't
post! Instead, take some time to chill out and think about what
you want to say - you can communicate that you are disappointed
with what someone has done to you without being defamatory. Ask
a friend, ask your parents - ask a lawyer! Posting forum messages
when you are angry or upset is never a good idea.
- If someone complains to us about
a post that you have made that they consider defamatory, we will
delete it as soon as we can - this is for YOUR protection.
- If you have a complaint or are concerned about a message you
think may be defamatory, click the link "Report this post
to an Administrator" link under the message.
- The Broadcasting Services Act
provides a statutory defence for Internet Content Hosts against
suits for subsidiary publication of defamatory materials. Therefore,
if a person has a problem with the content of a post, their only
remedy is to contact OCAU to ask that the post be removed. If
they want to know the identity of the person who made the potentially
defamatory post, they should apply to a NSW court for an order
for OCAU to hand over whatever information OCAU has which could
potentially be used to identify the person. They will have to
pay all costs associated with that court order. Once OCAU receives
such a court order, we will happily comply with it and then the
person with the complaint is free to attempt to directly sue
the person who actually made the post for defamation, at their
own cost. OCAU will play no further part in the matter.
Remember: I
am not a lawyer and this is NOT legal advice!