|
Advertisement:
|
OCAU News |
Telstra Bigpond maximum duration limit.
(0 Comments)
(link) Saturday, 23-December-2000 03:05:39 (GMT +10) - by Sciby
|
We've recieved this email from Kesento, and it appears that Telstra has put a 24hr hour connection limit in place, to "protect" you from being "accidentally" connected for long periods of time. Even though the quoted email is from Telstra, we at Overclockers Australia recommend a daily dosage of salt grains should be taken before reading. IE: It might be true, but we can't and don't promise that.
Update: It seems that Telstra has been busy with emailing BigPond clients, Ben has let us know that one of his clients, who has a BigPond Business connection, received practically the same email, just swap "Home" for "Business".
Updated update! Thanks to Lloyd, our Telstra "insider", we can confirm the max call duration is true, oh well, so much for 24/7 leeching via BigPond. not that I condone that sort of behaviour... but... y'know.
Dear Telstra BigPond tm Home customer
In response to the feedback of our customers, BigPond Home would like to safeguard you against accidentally accessing our Internet service for extended periods.
In order to provide you with an even better service we will be implementing a maximum duration limit of 24 hours. The limit will be for all Premium, BIG150 and Rural Connect plans. This won't affect most customers as not many of our customers have their BigPond Home service running continuously for more than 24 hours. However, if you accidentally leave your service running, or perhaps you are downloading large files which could take a long time, your service will be disconnected after 24 continuous hours. Of course, you can reconnect immediately if you choose to.
The new time limit will take effect from 1 January 2001. If you have any queries about this new feature of the BigPond Home Service call our Customer Support Centre on 131 282.
Thank you for your continuing support of Telstra BigPond Home.
Kind regards The Telstra BigPond Home team
As we said, take it with a grain of salt.
Return to OCAU's News Page
|
|
Advertisement:
All original content copyright James Rolfe.
All rights reserved. No reproduction allowed without written permission.
|
Advertisement:
|
|
|