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Outage (185 Comments) (link)
 Wednesday, 9-December-2009  15:02:44 (GMT +10) - by Agg

Welcome back. :)

Thanks for your patience while we sorted out some technical issues over the last week or so. I can't give too many details but basically as noted previously we had some security issues with the servers. These made me have to re-think how we handled some aspects of the site and until they were addressed I wasn't comfortable having the site online. It was a very tough call but it had to be made. Will we have similar issues again? Well, I hope not, but given the current online climate and the reports of website hacking all over the world, there's absolutely no guarantees. Big popular sites seem to be targets at the moment but we are at least in a better position now than we were two weeks ago.

So, thanks again for your patience. Also thanks to the MANY people who reached out and offered assistance of various kinds - even just a friendly email was hugely appreciated during this very stressful time. Particularly I want to thank Simon from Whirlpool who hosted our placeholder page and had some great advice while we were offline. Also to the lads at Insiteful for helping us out in a big way with the technical side of things.

I also want to clarify that our downtime was in no way related to our bandwidth sponsor Internode. The problems were restricted to our own servers and Internode have been very helpful with datacentre access etc, not to mention providing our crazy-fast bandwidth! Our other sponsors have been very cool about letting us get on with what we needed to do which is great also.

Some bits of the site are still offline and will hopefully be returning soon. In the meantime, it's good to have you back!

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